Online and Mobile Tools

Cadillac Motors recognizes the importance of car care and strives to make it convenient for owners to find service information. Ranging from online tools to in-person service, Cadillac employs a range of approaches to ensure customers are well-informed about their vehicle’s needs.

The MyCadillac app acts as a centralized digital platform where Cadillac drivers can access maintenance alerts. This application provides tailored alerts about scheduled maintenance, safety issues, and service needs based on the car type and mileage. In addition to this, the app allows scheduling of maintenance bookings with nearby service centers, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, available through Cadillac's main webpage, complements the app by providing detailed information such as downloadable owner’s manuals, service calendars, and warranty details. It allows owners to keep track of their vehicle’s service history and provides information on certified repair shops.

Dealership Communication

Cadillac's service center chain is essential in providing maintenance guidance to owners. During visits, the service advisors go over suggested services and discuss any vehicle concerns with the customer. They offer a full explanation of what the service entails, the expected duration, and the expenses. Dealerships also make sure that service records are kept electronically, making it easy for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Contemporary Cadillac vehicles are equipped with smart technology that give maintenance notifications and notices directly on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and driving habits, making certain that users are notified when it’s time for services such as oil changes, tire rotations, or fluid checks. The in-car system offers a detailed description of each alert, explaining the task and its necessity for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For owners who like hard copies, Cadillac provides paper owner’s manuals that feature a detailed maintenance schedule, information on proper vehicle care, and recommended fluids. These manuals cover topics such as tire maintenance, fluid types, and routine maintenance, providing users with a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform features a range of instructional content and maintenance tutorials that address basic services, such as checking fluid levels, changing a tire, or interpreting alerts. These tools enable users to take charge about their vehicle's care while learning about the significance of timely servicing.